![]() ![]() If it's the first time to cnfingure this account in your Outlook, in order to avoid any errors in account configurations, please first refer to this official article to check your configuration.Īlso, as I know, if you are using the new Outlook for Mac, there are actually some accounts that are not supported in it now(such as some IMAP and POP accounts), which is by design. If your account could work normally in web mail, the issue may be more related to your Outlook client. ![]() What's the version of your Outlook for Mac(Outlook>About Outlook), please ensure that you have updated to the latest version of Outlook.Īnd are there any error prompts when you added them? If so, please provide us with the screenshot of your errors(Notice: please hide your personal information in your screenshot for security).įirstly, in order to further confirm if the issue is related to your account, please try to log into your web mail to check if you could access it normally. Did this issue only occurred with this specific account? And what's the type of your account that couldn't be added in your client(POP, IMAP, Exchange)? ![]()
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